Privacy Policy - Australian Property Review (APReview)

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How we collect, use, store and disclose personal information.

This Privacy Policy explains how Australian Property Review (APReview) (we, us, our) collects, uses, stores and discloses personal information when you visit or use apreview.com.au and related services.

This document is provided for general information. If you have questions about privacy, contact us via the Get Support page.

1. Who we are

If you operate APReview through a company or trust, add the legal entity name, ABN and registered address here.

2. Personal information we collect

We may collect the following types of information:

  • Contact details you submit (such as name and email) when you use our forms.
  • Enquiry details and any information you include in messages or attachments.
  • Technical and usage data (such as IP address, device type, browser, pages viewed, and approximate location) collected through analytics and security logs.
  • Cookies and similar identifiers used for site functionality, analytics, and advertising (see Cookie Policy).

3. How we collect information

  • Directly from you when you submit forms or contact us.
  • Automatically when you browse the site (via cookies, server logs, and analytics tools).
  • From service providers we use to operate the site (hosting, security, analytics, and advertising).

4. How we use personal information

We use personal information to:

  • Respond to enquiries and support requests.
  • Provide and improve our website and content.
  • Maintain site security, prevent fraud, and troubleshoot issues.
  • Measure audience engagement and performance (analytics).
  • Deliver advertising and sponsored placements, including measuring effectiveness where applicable.
  • Comply with legal obligations and enforce our Terms of Use.

5. Disclosure to third parties

We may share information with trusted service providers where necessary to operate the site, for example:

  • Hosting and infrastructure providers (e.g., web hosting, CDN).
  • Security and anti-spam services.
  • Analytics providers.
  • Advertising and measurement partners (where enabled).

We do not sell personal information. We may disclose information if required by law, court order, or to protect our rights and users.

6. Overseas disclosures

Some service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

7. Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. We retain information only for as long as necessary for the purposes described in this policy (or as required by law).

8. Access, correction and complaints

You may request access to, or correction of, personal information we hold about you. You may also make a privacy complaint. Contact us via the Get Support page and include sufficient details for us to respond.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on our website with an updated effective date.